Primary Care Chart PrepUse Case 1

Kevin, the Digital Medical Assistant

Provider Count

The clinic had a total of 11 providers, with an emphasis on geriatrics

4 Locations

The providers were across 4 different locations that the patients visited to receive care

Scope of the project

The project focused on 6 quality measures to start to see the impact.

The problems

As with all clinics, medical assistants and
administrators are facing many burdens that
have increased the difficulty of achieving
performance across all stakeholders- payers and
patients, alike. Some of the challenges include:

  • Missed care gaps at point of care
    Lack of data or reporting that identify missed
    care gaps
  • The cost and time to recruit, train and retain
    qualified team members
  • Managing quality measures across many different
    payer stakeholders
Healthcare professionals working on a computer

Our proposed solution

Leverage Kevin to help chart prep each patient- using AI driven clinical workflows to identify open care gaps for the patient, look at clinically appropriate and accurate documentation to help close the care gap, and send patients forms for patient needed responses as is applicable. 

Care Gap Closures increased by 256%

Every patient, every time, skyrocketing both fee for service revenue and quality performance with payers. Let’s talk about the context your practice is dealing with and see how much more you can be doing.