Stonegate Pharmacy: Payment ProcessingUse Case 3
The problems
Given the increase in demand for Semaglutide, Stonegate pharmacy was hiring dozens of staff members to process all the request coming in- a good problem to have, but not a solution meant for scale.
Their process required for an initial step and internal processing of the prescription request before charging the patient for the services to be rendered- a specific workflow, that required a specific solution.
Our proposed solution
Leverage intelligent automation solutions to support the charge entry process, ensuring compliant and secure payment processing for patients.
Custom automation
From requirements gathering to custom design and client approvals, Kevin took the business needs and turned it into functional automation.
The results
By implementing the solution, thousands of transaction can occur within minutes. This provided not just a solution for today, but a solution for the future as well.
The team saw operational cost reduction, and lower wait times for patients to receive their medications
- 01. Increased speed in patient collections
- 02. Eliminated manual errors
- 03. Lowered turn around time for patients to receive their medications
Our experts can help
From front office data to backoffice processes, we can help you automate your clinic.